DSP (Romanian Public Health Directorate) Digitization, testimonial: “It is only natural—citizens expect to resolve any interaction with public institutions quickly. Digitizationalready exists; it’s a website, it’s an email. Now it has simply become more sophisticated.”
Through the project implemented at a Public Health Directorate, UNICORE transformed administrative processes into a modern, interoperable, and accessible online system.
Initial Challenges
The DSP was facing:
- Slow bureaucratic processes
- Lack of online access for citizens
- A fragmented and difficult-to-manage IT system
- Data security issues
UNICORE’s Solution
We developed and implemented:
- Modern, scalable IT infrastructure
- An online citizen portal with intuitive features
- An integrated document management system
- Advanced cybersecurity solutions (encryption, firewall, automated backups)
- Interoperability with other government systems
Results
- Reduced request processing times by 60%
- 24/7 online access to key services
- Elimination of internal workflow bottlenecks
- Increased citizen satisfaction and internal efficiency
This project is a prime example of how investments in digitization, when implemented correctly, deliver tangible results and radically change the citizen experience.
Why Digitalizing Public Institutions Is Essential in Romania
Digitalizing Romania’s public institutions, such as the Public Health Directorates, is key to reducing bureaucracy and improving the citizen experience.
With modern IT solutions developed by companies like UNICORE, institutions can offer fast, accessible, and secure services. By modernizing DSPs, Romanian citizens can access services online, saving time and avoiding long queues—a well-known issue in our country.
Tailored IT Solutions for Institutions in Romania
UNICORE is a leader in providing tailored IT solutions for public institutions in Romania. From intuitive online portals to top-tier cybersecurity systems, UNICORE builds digital infrastructures that streamline processes and strengthen citizen trust.
The DSP digitization project demonstrates how technology can transform the way institutions interact with the public, offering a modern and efficient experience.
How UNICORE Contributes to Romania’s Modernization
Modernizing Romania’s public institutions through digitization is a priority, and UNICORE is at the forefront of this transformation. By implementing scalable and secure IT systems, UNICORE helps institutions become more efficient and accessible.
The DSP project is just one example of our commitment to supporting digitization in Romania, delivering solutions that reduce bureaucracy and improve public service quality.
